BtoB Media Survey Says Marketing Spending To Increase In 2010

A recent survey conducted by BtoB Media marks 2010 as a year of growth for marketing, particularly emarketing:

2010-btob-media-spending
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The above graph clearly demonstrates that the majority of those surveyed (a whopping 73%) plan to significantly increase their online marketing budgets. This includes core areas of website development, email marketing, social media and search. The explanation BtoB uses to substantiate this consensus in spending is simply that online marketing efforts offer the benefits of lower costs, easily measured ROI and greater efficiencies.

There is no surprise here. Moving online is smart but far from simple. Go to where your customers are. Engage and Interact. More and more organizations are learning that this transition is essential not voluntary. Yet, we forget how difficult it is to make this move successfully.

Trying out the latest social media or sending out emails are seemingly dummy-proof efforts. The complications and difficulties arise from knowing what to do once you’re there and how to convert your newly acquired information. Ergo, the challenge is knowing what to do after.

Twitter + LinkedIn

The latest news reveals that Twitter and LinkedIn are joining forces to make the immediate availability of data even more immediate.

Twitter, now famous with 140-character sound-offs, and LinkedIn, a professional networking haven, will be offering users the ability to have statuses posted on either site be pulled or pushed to both.

This next-generation of popular social media has opened all of our eyes to ‘integration’. They are no longer stand-alone entities but rather interconnected social media giants. A Social Media Fusion, if you will. It’s essentially social media within social media.

This partnership spells heavenly ascendence for the savvy professional leveraging their own knowledge to enlighten and connect the masses. For the casual user, it may simply be a bonus. For marketers, a dream finally realized or a nightmare?

If part of my job is to know why and how you do something, then this seems like another perfect opportunity to research consumer behaviour. Given that social media is still in its infancy (with no evidence of fading), creating a social media conglomerate may just simplify a marketer’s task at communicating.

The central concept still remains: information now. Instead of multiple feeds on multiple sites, I can have it all (or two of what I consider the Big Three) delivered to my door. It’s the fast-food of the internet age: fast-information via social media.

Does this complicate the already arduous world of online marketing? Does it simplify it? How do we begin marketing instantaneously when people, countries part, are sharing information instantaneously? I believe the answer is getting those same people to do the marketing for us. Next step: HOW?

NP: Twitter Down and Almost Out

The National Post featured an article today, Twitter loses its glitter, commenting on the growing lacklustre performance from micro-messaging site, Twitter.

Yesterday, I finally dissected my dislike of the messaging service citing that the “masses will become bored with twittering that they’re bored”. Ultimately, it’s only a haven for the clutter-driven, idea-centric individual who leap at the opportunity it provides for thought-diarrhea.

The Post includes some critical evidence:

Nielsen Online published a post on Tuesday stating that 60% of the Twitterati do not revisit the site one month after signing up for the service.

“It’s not a totally user-friendly system,” said David Martin, vice-president of primary research at Nielsen Online, in a phone interview. “A lot of people don’t get it, and they might be compelled not to use it any more.”

Twitter is already losing its shine, as I predicted below. At its heart is an ineffective strategy marred by an inability to sustain user interest once novelty has worn off. Next will have to come marketing a recovery plan but how do we market differently a site driven by one feature — the 140 character personal life update. Add more? But then we’re moving away from its core competency. What made it different and novel in the first place.

The Post goes on to state:

In his report, Mr. Martin drew parallels between its rivals, MySpace and Facebook. “[When they] were emerging networks like Twitter is now, their retention rates were twice as high,” he noted. “When they went through their explosive growth phases, that retention only went up, and both sit at nearly 70% today.”

Again, I reinforce that social media is not the bad guy. Actually, neither is Twitter. I just cannot support it on a personal or business platform.

Offer me more and they’ll likely fall into the trap of becoming “Facebook-On-The-Go” (which already exists if you’re a smartphone user). Don’t change at all and they lose as retention plummets and the ‘next big craze’ is ready to turn the corner.

Why I Don’t Use Twitter

Alright, I confess, I have a Twitter account.

But in defense of this post, I can’t remember if I have ever posted anything on it or have logged in since its creation some time last year.

I’m not a twit AND I don’t think a twitter-vention will work on me.

Everyone who is not currently taking up residence under rock is hailing Twitter as the social networking craze of the moment. And I stress ‘the moment’ because I belong to the few (non-twitterers) that do not believe the Twitter phenomenon can last.

I am humble enough to admit that I could be wrong — anything is possible. But from a marketing perspective, I feel at the centre of the Twitter mandate is an inability to maintain longevity.

Most know that Twitter provides quick and easy text messaging in 140 characters or less. I like to refer to it as Facebook stripped down to only your status. A harsh criticism I’m sure.

I understand the case for it. It provides a seamless connectivity platform linking great, and not-so-great, minds to share ideas, words of wisdom, carve out the next craze even. It forces you to be brief and concise ultimately you must choose your words conscientiously. With these limits, all content should therefore be of the utmost quality. Except for the undeniable fact that we’ll also be updated with someone’s sandwich needs (you may know what I mean) amidst the statements of genius.

For me, the daily second-by-second minutiae of someone’s life integrated with supposed great minds further curtailed by advice from unverifiable sources makes Twitter a cluttered distraction.

Can I market myself on Twitter? Can my business? Will you be taken seriously if you do?

Ultimately, we should not miss out on the marketing opportunities social media offers but we can at least exercise discretion in choosing which avenues are the best and most fruitful.

My belief is that eventually that masses will become bored with twittering that they’re bored. Or, if they’re really smart, they’ll realize that what someone has to say is worth more than 140 characters.

Social Media vs. Socially Inept

Blog. Twitter. Facebook. YouTube.

On his blog, Chris Brogan wrote:

The point is actually simple. Coming up with a one-size fits all strategy for dragging companies into social media is just goofy. [...]

It’s not all about the conversation. It’s not a matter of whether you get it or don’t. Like all things, it’s finding what works, building from a foundation, measuring progress, and adapting to new situations.

Social Media by Simren Deogun

Brogan explores the necessity of social media from a corporate perspective. Should a company have a a blog? Be on Twitter? Or Facebook? Or YouTube? Or any other incarnations?

I tried Twitter and found the idea of posting the minutiae of my daily life inane. So it’s not for me. But what about instant communication, the online water cooler, ultimate connectivity, all of these are used to describe why Twitter is successful even against harsh critics like myself. It can most certainly work for any given organization but I would first ask if you care enough to express that minutiae to the public and if that public cares enough to read it?

Are you on Facebook? Almost everyone I can think of would say yes. That might be enough said.

I love video as a medium to distribute information and to connect. YouTube simply happens to be the most popular way to do so at the moment — bite-sized pieces of content streamed visually, quick and simple.

Blog to your heart’s content. I recently started this one and it certainly takes some getting used to, but the amount I wish to share, what I choose to talk about, how and why allow ultimate control to fall within my hands. I like that. Exercise caution, of course. But, ultimately connect on a deeper level (which is definitely more me but it is your company?).

Social media has evolved into a necessity. Don’t forget about it.

I think Brogan has it right when he says that it’s about finding what works for you. Some may be fads, others lasting methods of communication. Either way, I think it’s better to be involved then to be rendered socially inept by your lack of public presence.

Image Source: Simren Deogun