A Blog Facelift

Finally, after many hours of toiling away, I can unveil this new design – my most rewarding achievement yet. And I sincerely hope it’s to your liking.

I started blogging about marketing in February of this year, and, since then, I’ve definitely evolved in both web design and graphic design. There were always three things about this blog that I wanted to remain true to: that the content, the design and the code be all my own work. And I’m proud to say that every last bit of this site is all me.

This blog has been my playground, my experiment and my own learning experience. As it grows, so do I and I cannot wait to see where it will take me next.

Before (click the image to enlarge):
The Eye Blog Screenshot

Finding the Time

I know one thing with certainty about myself: I need to be challenged. Without challenge, I am unmotivated and sloppy.

I’ve learned that to at least challenge myself (if I cannot be challenged by others) I must find the time. Find the time to explore, try, do, fail and try again.

Constant reinvention. Continuous learning. Ongoing journey.

It shouldn’t stop. Ever. If it does, the ‘challenge’ has become obsolete and so have you. If you’re the same and you need that challenge to sustain the roaring fire beneath you then FIND THE TIME to be your own challenger.

It can be as simple (or difficult!) as one of these! Find the time to try it, finish it, and don’t give up (secret to success, anyone?).

Are you taking the passive approach?

So much of how we work is governed by the absorption of information and then acting upon it. Instead of being proactive — acting before we see and learn what others are doing — we opt for passivity. This can all also be summed up as ‘risk aversion’.

Those who are afraid to lead and afraid to take risks often assume a passive approach because it is seemingly safer.

With the availability of information becoming more and more immediate, would you rather be the one consuming it or providing it? The latter should be your ultimate goal. The reality is that you will be providing first and consuming second.

Don’t just react. Don’t be afraid to be a leader. Don’t opt out from being the ‘first mover’.

Tradeshow Exhibit Design

I was reading this blog post on the correlation between effective tradeshow design and the right side of your brain and found my own brain tickled.

It’s a neat exposé on when designing a tradeshow booth organizations should place more value on aesthetics instead of bulleted feature lists and recycled stock photography. I think it beyond respectable and inspiring that the designers (and the client!) were willing to take a risk on a giant baby’s head because I doubt many others would do the same.

Tradeshows are for showcasing the product not obtuse graphics and unclear marketing messages, right? But these designers have it right, don’t they? In a sea of look-a-like booths, banners and salespeople who’s not going to be attracted to the giant baby’s head? Ultimately, it serves its purpose and effectively does its job: recruits prospects to walk over, with or without the intent of buying, and be sold to.

Marketing is a game of perception. We can be so paralyzed with the fear of sending the wrong message, we forget that sending the same redundant message can be more dangerous.

Marketing with Barcodes

Recently wandered onto the following blog post concerning none other than “creative barcodes”: In Japan, Even the Barcodes Are Well Designed.

Here’s a sample:
barcodes

I realized while reading this post, and while being thoroughly intrigued by the ingenuity of the idea, that there is certainly something very innate in the western culture that lends itself to conservatism — even within marketing.

I know this may seem like an offbeat observation given the West’s promotion of free speech, freedom of expression, religion etc. But not very often do we see the large corporations that fuel the West’s capitalism take risks. When they do — nowadays through viral videos or through the unpredictable Facebook page — it is promoted under the radar. The simple logic of appealing to the 2-parent-2-child masses means adopting a conservative and simple approach.

I get it, they’re just barcodes. But even when it comes down to what might seem like the most inconsequential bits of a package, Japan has not held back. The designs are cheeky and, if you wish to go even deeper into symbolism, poke fun at how seriously we regiment consumerism and the ruling concepts of Buy and Sell.

But these kitschy barcodes still carry a message for whichever company that decides to use them — they are willing to be a little different (at least while the idea remains novel). It’s a small gesture, a tiny risk in hindsight, but I like to believe that Marketing is made in the details. Not to say that the ‘bigger picture’ should be cast aside to attract dust, but that many small differentiating details may just transform you into a market leader — and isn’t that what everyone wants to be?

(P.S. Apologies for the fewer posts but I’ve been working furiously on a new design for the blog!)

Twitter + LinkedIn

The latest news reveals that Twitter and LinkedIn are joining forces to make the immediate availability of data even more immediate.

Twitter, now famous with 140-character sound-offs, and LinkedIn, a professional networking haven, will be offering users the ability to have statuses posted on either site be pulled or pushed to both.

This next-generation of popular social media has opened all of our eyes to ‘integration’. They are no longer stand-alone entities but rather interconnected social media giants. A Social Media Fusion, if you will. It’s essentially social media within social media.

This partnership spells heavenly ascendence for the savvy professional leveraging their own knowledge to enlighten and connect the masses. For the casual user, it may simply be a bonus. For marketers, a dream finally realized or a nightmare?

If part of my job is to know why and how you do something, then this seems like another perfect opportunity to research consumer behaviour. Given that social media is still in its infancy (with no evidence of fading), creating a social media conglomerate may just simplify a marketer’s task at communicating.

The central concept still remains: information now. Instead of multiple feeds on multiple sites, I can have it all (or two of what I consider the Big Three) delivered to my door. It’s the fast-food of the internet age: fast-information via social media.

Does this complicate the already arduous world of online marketing? Does it simplify it? How do we begin marketing instantaneously when people, countries part, are sharing information instantaneously? I believe the answer is getting those same people to do the marketing for us. Next step: HOW?

Next-Level Online Banner Ads

I came across the following TV show advertisement on the TV Guide website:

TV Guide Ugly Betty Ad

What is most intriguing about this ad is the fact that it is taking the traditional online banner ad to the next level. In addition to the rectangular ad at the top of the webpage, TV Guide has extended the promotion throughout the layout effectively rebranding the site.

The ad is extremely effective at captivating the visitor’s attention. Though this particular ad appears to be by TV Guide itself, I have also seen previous campaigns from third-party companies.

Overall, it’s a smart and risky move on TV Guide’s part. They’ve sold prime real estate on their website to TV networks to promote their shows, which ultimately offers an additional stream of revenue. A little bit risky because the ad takes away from the site’s core content as well as its look and feel.

In my opinion, it’s a small risk that is well worth taking.

What do you think? Is the ad effective? Successful? Overbearing?

Amazon Is Becoming Smarter

Should you be afraid? Now, that’s up to you. Personally, as a frequent peruser and purchaser of books, I enjoy Amazon’s growing intelligence.

By now, you should be aptly wondering what it is I am speaking of? Well, I’ve noticed in the last couple of months that Amazon has begun sending me the following kinds of emails:

Amazon.ca Recommends for You Email

Naturally, they know what I’ve purchased and they’ve taken this priceless knowledge a huge leap forward. It’s not just about sending me the most recent book news or updates to their websites or something else about the Kindle. It’s about actually taking the time (automated or otherwise) to customize an email communication based on my search and purchase patterns.

Amazon says, “Hey Simren, Maybe you’d also like to buy this, this and this.”

Simren says, “Not right now, but thanks!”
OR
Simren says, “Ooo, that’s not a bad idea, I think I will!”

My experience clearly hasn’t been negative, but I can see how this messaging may be construed as intrusive or excessive. I think it’s a fantastic way to strengthen the brand based on positive messaging and reinforcement. It also shows me, the consumer, that Amazon cares.

When they send me the above, they are speaking directly to me, no one else. And yet, it is conducted with supreme expertise. There is little cost associated with email marketing. Amazon’s technology to automate this system would have incurred some cost to design and implement but with little variable, ongoing costs. And the return is tremendous — ultimately, I agree with Amazon, click through, surf around, and make a purchase. Even I don’t follow through with a purchase, I have responded to Amazon’s message, which means it’s working.

‘Windows 7′ vs. ‘Mac vs. PC’

One of the most widely entertaining marketing rivalries in years: which side are you on, Apple or Microsoft?

On October 22nd, everyone in the tech community was awaiting the official release of Microsoft’s eagerly (though atypically) anticipated new OS — Windows 7. Vista, Microsoft’s previous OS release, was a flop, so they needed to come back strong, arms flailing and voices loud to show Mac who’s boss.

But, wait a second, what did Mr. Jobs and his Apple dominion do on October 21st, well, they decided (perhaps a little strategically!) to release a new line of iMacs. Now with their updated OS, Snow Leopard, incredible wide screens boasting better-than-HD resolution and with plenty more GB and GHz to please the masses.

Less than a couple weeks later, the following two ads popped up on TV:


Message: Microsoft’s back, better than ever and this time they’ve listened to what their consumers want and have successfully delivered.


Message: Apple, instead, banks on Microsoft’s less-than-perfect track record of releasing one successful OS followed by one failed OS, as if on purpose …. ‘broken promises’.

It’s exciting to watch this battle unfold. Apple has always had the innovative, marketing edge from design to packaging to advertising to MacWorld and all the rest. Microsoft has had the market share with a big, bad wolf mentality.

But as Apple continues to grow and edges its way more and more into the enterprise space both it and Microsoft face considerable challenges. How does Apple sustain its high quality level of innovation? and How does Microsoft break a path of inconsistency and broken promises?